Failed Donation (1)
dunning
Хей, нещо се обърка с дарението - нека ти помогнем
Sent when
When a recurring donation’s payment fails — an "update your payment method" CTA, gated on DONATION_PAYMENT_UPDATE_URL (stripe-donate/src/webhook/emails.ts:10,156; handler.ts).
Audience
Donor with a failed payment.
************ Hi name_Value, ************ We were unable to process your last payment of value_Value for your [Product Name] subscription. Please take a moment to double-check your payment information to make sure your [Product Name] account keeps running smoothly. Check and update your billing info → ( action_url_Value ) ------------------------- Why did the payment fail? ------------------------- In most cases, a payment might fail because: * The card expired * There are insufficient funds * The payment needs additional authentication before we can process it. You can see more details on your recent order and why the payment failed on the invoice page ( invoice_url_Value ). We’ll try charging your card again in [x] days and let you know if the payment is successful. If you have any questions or need our help, you can reach our support team at [email address] or just reply to this email. Thanks, The [Product Name] team Тук-Там София 1124, ул. Загоре 9